Mumbai Dabbewalas “An Entrepreneurial Success Story”

Mumbai Dabbewalas “An Entrepreneurial Success Story”

Mumbai Dabbewalas “An Entrepreneurial Success Story”

 

No.PR-085
August 28, 2015
New Delhi

 

Mumbai Dabbewalas “An Entrepreneurial Success Story”
 

The Young Business Leaders Forum organized a talk by Mr. Subhash Talekar and Mr. Arvind Talekar on Mumbai Dabbewalas ‘An Entrepreneurial Success Story’ on August 28, 2015 at PHD House, New Delhi.
 

Mr. Subhash Talekar, whose grandfather founded the Mumbai Dabbewalas, made a detailed presentation of the service delivery of Mumbai Dabbewalas.
 

Mr. Talekar informed that” The Mumbai Dabbewalas who comprise of illiterate or semi illiterate individuals have never deliver wrong tiffin’s in its 125 years history and are very accurate as well as punctual in their service delivery. The use of technology is minimal and inspite of heavy traffic in the morning hours, the Dabbewalas avail bicycle and local trains to deliver tiffins to schools and offices. Also they have never been on strike.”
 

Mr. Talekar further informed that “a strict code of conduct is maintained and no leave is granted without prior information to the Team leader. If an individual makes an error, he is given one warning and if the mistake is repeated, the delivery man is fired.”
 

“Presently there are 5,000 Dabbewalas in Mumbai delivering Tiffin to two lac customers having an annual turnover of 70 to 80 crores. The Mumbai Dabbewalas have been bestowed with numerous national as well as international recognition. They have been accorded ‘Six Sigma Performance’ rating, registered with Ripley’s as well as bestowed with the ISO9001:2000 certificate” Mr. Talekar informed.
 

The President, Mr. Alok B. Shriram appreciated the commendable performance of the Mumbai Dabbewalas. The talk was attended by senior officials of the Chamber that included Mr. Gopal S.  Jiwarajika, Vice President, Mr. Saket Dalmia, Chairman, YBLF, Ms. Kanika Shriram, Co Chairman, YBLF and Mr. Saurabh Sanyal Secretary General.
 

ENDS
 

Koteshwar Prasad Dobhal
Consultant (PR)